PUBLIC RECORD / SUPPORT
Support
Help starts with a clear product record.
Find platform, availability and product-specific troubleshooting information. The public support address is [email protected]; never send passwords, payment details or unredacted private archives.
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Before requesting help
- Confirm the product, version and platform or browser.
- Restart the app or browser before changing or deleting local data.
- Do not delete local app data unless the product page explicitly recommends it.
- Never share passwords, payment details, private archives or recovery keys.