Frost: Snowball Puzzles

FrostSnowball Puzzles

A Jiang Finance Creative World

A small snowman. A world of possibilities.
Find a new path with every snowball.

First Snow Journey

8 trails · Learn to aim, reflect and explore.

Aurora Road

10 trails · Follow the light through new puzzles.

Starfrost Echoes

8 trails · Discover the echoes of a frozen world.

Help along the journey

What is included?

Explore 26 trails across three chapters. The first three trails are free. One optional purchase permanently unlocks access to all remaining 23 trails, starting with trail 4 of First Snow Journey. There is no subscription. Trails open in order as you complete the journey.

The full-game unlock is US $1.99 in the US storefront. Apple displays the applicable local price before you buy.

How do I restore my purchase?

From the home screen, open About and choose Restore purchases. It is also available on the full-game unlock screen. Use the same Apple Account used for the original purchase. You do not need to replay the first three trails to reach the home-screen restore button.

Restoring an eligible purchase restores access to paid trails. It does not restore progress saved on another device. Internet access and Apple authentication may be needed.

Where is my progress saved?

Your progress is saved on your device. The game does not offer developer-operated cloud saves. Deleting the app can remove local progress, so do not reinstall it as a first troubleshooting step.

The game has no sound.

Check your iPhone's silent mode, media volume and audio output. Sound may be routed to headphones or another connected device.

I am stuck on a puzzle.

Look for a new angle, a change in a mirror, or a natural break in the wind. Optional hints become available on later trails when you need help. You can retry a trail without losing access to content you have purchased.

The App Store is unavailable.

Check your internet connection and try again later. The first three trails remain free. Do not buy again to troubleshoot an existing purchase; try Restore purchases using the original Apple Account.

How can I request a refund?

Apple manages in-app purchase refunds. Visit Apple's refund service for an eligible request.

Contact support

support@jiangfinance.com

Include “Frost: Snowball Puzzles”, your app version, iPhone model, iOS version and the trail where the issue happened. A short description or screenshot can help.

Never send passwords, Apple Account credentials, payment-card details or private device archives.